Privacy Policy

1. Who we are

CentNine is a digital growth agency providing local SEO, Generative Engine Optimization, web development, and related marketing services. You can reach us at info@centnine.com.

2. Information we collect

We collect only what you choose to give us, plus basic technical data:

• Information you submit. When you complete an audit or contact form, we collect your name, email address, phone number, website, the service you are interested in, and anything you write in the message field.
• Technical information. Our hosting provider records standard request data such as IP address, browser type, and the pages requested, for security and reliability purposes.

We do not knowingly collect information from children, and we do not collect payment card details through this website.

3. How we use your information

• To respond to your enquiry and schedule your free audit call
• To prepare the visibility audit you requested
• To deliver and support the services you engage us for
• To meet our legal, accounting, and record-keeping obligations

We do not sell your personal information, and we do not share it with third parties for their own marketing.

4. Service providers

We use a small number of third-party providers to run this site and our business, which may process your data on our behalf — including our website host, our email provider, and the tools we use to manage client work. Each is bound to use your information only to provide their service to us.

5. Cookies and analytics

This website does not set advertising or tracking cookies. If we add analytics in future, this policy will be updated to say what is collected and how you can opt out.

6. How long we keep it

Enquiry details are kept for as long as needed to respond and, if you become a client, for the duration of our working relationship plus any period required for legal or accounting purposes. If you are not a client, we remove enquiry data once it is no longer useful.

7. Your rights

You can ask us to give you a copy of the personal information we hold about you, correct it, or delete it. Depending on where you live, you may also have the right to object to or restrict certain processing. Email info@centnine.com and we will respond within 30 days.

8. Security

This site is served over HTTPS and form submissions are transmitted encrypted. No system is perfectly secure, but we take reasonable technical and organisational measures to protect the information you give us.

9. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised.

10. Contact

Questions about this policy or about your data? Email info@centnine.com.